Legal warning

1. Parties to the Tourist Rental Agreement

Silvia Baena Simino, with tax identification number 5327389T, residing at Calle Nanclares de Oca 32 4C, 28022 Madrid (hereinafter referred to as the OWNER), acts as the lessor of the properties offered on this website (hereinafter referred to as the ACCOMMODATION) to tenants (hereinafter referred to as the GUEST).

2. Purpose

Silvia Baena Simino leases the requested ACCOMMODATION for the sole and exclusive purpose of using it for tourist purposes, different from the usual place of residence, during the agreed-upon lease period.

The mentioned property is in perfect condition, clean, and equipped with appliances, household items, facilities, furniture, and supplies necessary for immediate habitation.

The leased ACCOMMODATION shall not, under any circumstances, serve as the permanent residence of the GUEST, and the GUEST may not alter this purpose. Failure to comply with this clause will result in the termination of the contract.

3. How to Make a Reservation?

Before making a reservation, the group’s representative must carefully read these conditions. The person who signs or ‘requests’ the reservation does so on behalf of all group members, binding them collectively to these terms and conditions. Once your reservation is confirmed, we will assign the chosen property and confirm your reservation on our calendar.

4. Payment and Cancellation Policy

The GUEST will pay the OWNER, as the price, the amount set for the requested ACCOMMODATION. This payment will be made according to one of the following reservation policies:

  1. Flexi: The full reservation price will be paid, which will be refunded to the GUEST in case of cancellation up to XX days before arrival.
  2. Medium: A non-refundable 50% reservation fee will be paid. The remaining amount will be paid XX days before arrival. Once the total is paid, no refund will be possible.
  3. Strict: 100% is paid in advance, and there is no possibility of a refund in case of cancellation.

In cases where charges are associated with the reservation, such as cleaning fees, these will be refunded if the reservation policy allows it. In the case of a no-show (the GUEST has made the reservation but does not show up), these will be refunded at 50%.

A reservation is considered canceled on the day the OWNER has positively responded to a cancellation request made in writing by the GUEST, sent to info@alandalux.com.

If, for reasons beyond the OWNER’s control, it is not possible to lease the requested property, the OWNER will resolve it in one of the following ways:

  1. Provide another property of equal rental value.
  2. Provide another property of lower rental value, refunding the GUEST the price difference.
  3. Provide another property of higher rental value, with the OWNER assuming the price difference.
  4. If finding another property is impossible, the GUEST will be proportionally compensated for the agreed-upon time during which the stay could not be accommodated.

The above penalties will not apply when the cancellation occurs due to force majeure, duly proven. Force majeure is understood as an unforeseeable and/or inevitable event that prevents the fulfillment of the agreement.

The OWNER also has the right to cancel the GUEST’s reservation if any of the property rules are not respected during their stay.

The following payment methods are accepted: Stripe and bank transfer, the latter by prior agreement.

All credit card transactions are invoiced in Euros, as the transaction takes place in Spain, where the OWNER conducts business.

If the reservation is made by a Company to provide accommodation for its employees, the current tax regulations apply:

  1. This lease is subject to VAT, but not subject to IRPF according to Article 75.3.g of the Income Tax Regulation approved by RD 439/07.
  2. If the rental is formalized through a contract in the name of the company’s direct employees residing in the property, the lease is exempt from VAT and not subject to IRPF, in accordance with TEAC Resolutions 3856/2013 and 3857/2013 (reiterated criteria), both dated December 15, 2016.
  3. Rent for Companies must be indicated at the time of booking; otherwise, the Owner reserves the right to reject such lease.

Our prices are published with VAT.

5. Property Rules

The GUEST agrees to abide by the PROPERTY rules listed below at all times during their stay, and must inform any other beneficiaries of the rental, who must also abide by these rules during their stay.

  1. Do not exceed the maximum number of occupants.
  2. Adhere to check-in and check-out times.
  3. Smoking is not allowed in any of the properties.
  4. Parties or events are not allowed.
  5. Silence must be observed from 10 pm onwards to avoid disturbing neighbors.
  6. Only guests listed in the original reservation are allowed to stay overnight.
  7. Taking any items from the property is not allowed.

6. Air Conditioning and Heating

All properties have air conditioning and heating. There is no additional cost associated with using these services, except for stays exceeding 28 days (4 weeks), where a maximum expense on the electricity bill will be established to prevent abusive consumption.

We do not accept any responsibility for the failure of these facilities under any circumstances, although we will always strive to resolve issues as soon as possible. Air conditioning and heating are additional services for which an additional charge may be levied for electricity or gas consumption, depending on the property. Not all properties have this service.

We do not accept any responsibility for the malfunction, breakdown, or non-use of any items when a specialist engineer/electrician is required. This may take up to five business days before their visit due to the stipulations of professional technical assistance.

7. Internet/WIFI

All properties have high-speed internet connection and Wifi. We do not accept any responsibility for technical failures in the line. The OWNER will not pay any compensation due to line failure but will, of course, assist as best as possible.

8. Cleaning

Cleaning service will be provided on the day of your arrival and departure only. There is a possibility, upon request, to include laundry services, change of bed linens, and cleaning during your stay.

9. Additional Services

In addition to the extra cleaning service, other services are offered on demand and will vary depending on the property. Furthermore, complimentary services such as luggage storage and early or late check-in are offered, but are subject to availability and must be requested 48 hours prior to arrival.

10. Pets

Companion pets are welcome in our properties at no additional cost.

11. Penalty Clause

The GUEST will return the property keys on the contract end date. In case of loss of access keys to a property or garage remotes, the GUEST may incur a penalty, and must pay the OWNER €80 as a penalty clause.

12. Competent Court and Applicable Law

For any issues or disputes arising from this contract, both parties agree to submit to the Courts and Tribunals of Seville, expressly waiving their own jurisdiction if they have any. This contract is of a civil nature and will be governed by its own clauses, and where not provided, by the provisions of Decree 28/2016, of February 2, on Tourist Apartment Establishments, of the Andalusian Government.

13. Acceptance of the Contract

By making a reservation, the GUEST acknowledges having read and accepted these terms.

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